Support RSS 2.0http://www.it-ts.co.uk/support.aspxumbracoenSupport RSS 2.0http://www.it-ts.co.uk/support/support-rss.aspxThu, 10 Feb 2011 22:24:40 GMThttp://www.it-ts.co.uk/support/support-rss.aspxData Backup and Recoveryhttp://www.it-ts.co.uk/support/data-backup.aspxThu, 10 Feb 2011 18:53:02 GMThttp://www.it-ts.co.uk/support/data-backup.aspxIs Your data safe?

Most companies have no form of backup for their data, and those that do may find the backups thay have are insufficient for their needs and would be virtually useless in the event of a disaster.

Ensure Your data is safe and let ITTS look after it for you, we can check the status of your backed up data make sure its working as a backup and usable as a recovery tool, as well as providing help and assistance in ensuring you can manage your backups in the event of a disaster. Call us for more information with Backup audits and Disaster recovery plans on 0845 0854 887.

]]>Consultancy Supporthttp://www.it-ts.co.uk/support/consultancy.aspxThu, 10 Feb 2011 18:51:53 GMThttp://www.it-ts.co.uk/support/consultancy.aspxRegardless of your IT stature there are always times when you need to upgrade, amend or migrate your IT, and with it your requirements may change. ITTS offer impartial advice with all aspects of IT. We use whole of market manaufacturers and provide the solution that suits the needs of our clients and not the closest match from a database or what ever is on offer at the time. The current clients of ITTS have the freedom and diversity to expand and evolve their IT as they see fit, to control their own budget, direction and preference of all work that is done, with reassurance their getting the best possible service, no predefined solutions, no box shifting, just what you need when you need it.

We will visit your site and conduct a site survey and cater for the needs of your company on an individual basis with helpful recomendations and advice.

]]>Web & E-Mail Support http://www.it-ts.co.uk/support/internet-support.aspxThu, 10 Feb 2011 18:50:52 GMThttp://www.it-ts.co.uk/support/internet-support.aspxThe internet is a massive aspect of any companies IT, it is used by virtually everyone for business and pleasure so are you making the most out of your internet usage, Do you have a website that is selling your company the way is should be and is it targeting the right areas to gain the most clients? ITTS offer a complete web service which comprises of ensuring that your internet experience is doing all it can to aid your business. From website creation, hosting and support, Email managment and advertising; we offer a full service including:

  • Creation of a new site or amending what is currently in place
  • Latest technologies such as ASP.NET & PHP
  • hosting of websites and management of e-mail and traffic for your website
  • Logo creation and house style development

Why not give us a call to see what we can do for you!

]]>Support for softwarehttp://www.it-ts.co.uk/support/software-support.aspxThu, 10 Feb 2011 18:49:22 GMThttp://www.it-ts.co.uk/support/software-support.aspxIT Total Solutions offer a range of software realted support services. We provide help and advice on common office programs such as Microsoft Office, Email software such as Outlook, common tools and applications like WinZip, PDF creation, Antivirus Software and Firewalls. If you have Bespoke software we can provide help and assistance to general running of your existing software. We also provide Bespoke solutions catered to most users needs, we can provide tools and applications to aid in mundain tasks, or provide full systems such as call or contact management, database ordering and processing or website functionality such as online processing and data mining.

Software is such a vast area and is very diverse so please contact us if you would like to discuss any needs or for any assitance with any software related issue. us or see our services section.

]]>Hardware Coverhttp://www.it-ts.co.uk/support/hardware-support.aspxThu, 10 Feb 2011 18:48:37 GMThttp://www.it-ts.co.uk/support/hardware-support.aspxEvery Computer user uses hardware, the physical aspect of I.T is the most commonly used and most common to be repaired or replaced. ITTS provides a full range of hardware products from components to full systems.

At some point Hardware will fail or become out-dated and will need to be replaced. ITTS can provide upgrades of individual components, or full computer systems that can be tailored to your needs as a computer user. ITTS dont believe in "box shifting" of its products. High street retailers will only sell you a pre-defined product where you get aspects you may never need or use, yet end up paying for. ITTS build computers to specification, tailoring each system to the needs of the end user, from the basic office PC to the Gaming machine with all the trimmings. Get the PC you want by only paying for the aspects you need.

We Repair most hardware products and will always attempt to repair hardware before recommending new products. We visit clients sites and make hardware changes on site or we repair and swap out hardware at our offices, depandant on the type of hardware and your requirements.

ITTS are fully independant from any one manufacturer or reseller, we search the market place for the best and most cost efficient products and provide them to our customers at an affordable price, we make recommendations and provice advice with no bias, just honest professional advice thats made available to all our clients. For a full product list or to enquire about any hardware related issue, please contact us or see our services section.

]]>Response Engineers http://www.it-ts.co.uk/support/support-engineers.aspxThu, 10 Feb 2011 18:47:59 GMThttp://www.it-ts.co.uk/support/support-engineers.aspxIT Total Solutions offer a service for all its clients, of having an Engineer able to come to your site to resolve any issues that may arrise. With a range or response levels from basic 24 hours through to 4 and 8 hour critical response and 16 hr clock fix as standard with most contracts (enquire for full details).

 

An ITTS engineer can be called to address any issues you have with your Infrastructure on your site that cannot can be resolved over the phone or via remote support services. or to install or deliver any new equipment or perform any repairs. Either way you can feel confident that a professional will be on your site within a few hours to aid in all your needs, giving piece of mind and reassurances to you.

 

Our Engineers come from a wide range of backgrounds to enable a full coverage of technologies within the workplace and all have vast experience in their respective fields to enure a quality and expert level of service.

 

Call us today to arrange a site visit

Join our team and benifit from the Total services and solutions so many of our clients receive on a day to day basis to ensure their business needs are met and their stress levels are reduced.

]]>Remote supporthttp://www.it-ts.co.uk/support/remote-support.aspxThu, 10 Feb 2011 18:44:36 GMThttp://www.it-ts.co.uk/support/remote-support.aspxRemote Access is a service offered to all clients of ITTS. This service gives the ability for an engineer to work on your systems without coming to your site. We can respond to your problems quicker, deal with more trivial matters that you wouldnt usually call an engineer for and it reduces costs as no engineer will be called out. We deal with many varieties of remote access software depending on your infrastructure to enable us to gain access and carry out work quickly and effeciently. 

Remote access can be cost effective, efficient solution to to you company, and with many varieties of access available theres a solution on offer for you. Offering you top qaulity support without the cost implications. From as litte as 30 pence per business day you can have an enginner look at your PC problems remotely quickly and easily, with no fuss or hassle!

 

Remote Support? - Our services Start from just 30p per buisness day!.

 

REMOTE SUPPORT DOWNLOADS

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ManagedHost

]]>Support Contractshttp://www.it-ts.co.uk/support/support-contracts.aspxThu, 10 Feb 2011 18:43:18 GMThttp://www.it-ts.co.uk/support/support-contracts.aspxSupport Contracts are offered to all clients, you can be a small home office or a large office based company, and still recieve all the support you need. ITTS offer Support over Remote services and Engineer time on site. Most support work can be done remotely reducing costs for both our clients and ourselves.

 

Retainer contracts are a way of ensuring low budget support for your company, with a range of contracts strating from £6.50 pcm, we provide phone, email and remote support services, you pay a reduced rate for call outs and time onsite on an individual basis, you only pay for what you use.

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